Disaster Recovery

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How it works

Experiencing a fire or flood or any crime related disaster is a horrible experience for any individual, family, or business. Your personal belongings; documents and/or sentimental items may have sustained various degrees of damage, your premises left in a mess and your emotions suffer high levels of stress & shock. Recovery of your contents may seem like a daunting task, creating a feeling of a total loss, overwhelming anxiety, or helplessness but our company exists for the very purpose of helping you get back to a pre-disaster position as efficiently and, compassionately, and professionally possible.


365 Day Rapid Emergency Response

Disaster Recovery is where we initiate site clean- up and structure repairs where the presence of moisture, soot & smoke contaminants make it impossible for our clients to continue their daily routine.

If the damage is too severe or the premises too contaminated, your contents will need to be recovered, packed-up, and transported to a fully equipped and secure restoration facility. We understand that Disaster Recovery contractors are never fully welcomed as it seems like an invasion of one’s privacy for which someone is never really prepared. Our team of trustworthy individuals is mindful in approaching each job with the utmost discretion & care.

Fire-Fox handles, facilitates, and co-ordinates every facet of the recovery process. This includes the packing up and transporting of contents to our fully secure, fully equipped warehouse facility.

Disaster Recovery is a job for professionals and while there are a few companies in the Disaster Recovery profession, your insurance company or appointed loss adjuster (independent assessor) has the task of securing the services of a professional who will be ready to respond with an immediate site inspection and commence with the recovery process.

There are certain things to anticipate within specific time periods after a disaster. Our services are a crucial part of the disaster recovery process as we work hand-in-hand with your loss-adjusters and insurers.

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"I was staggered at how, from the beginning, you reassured & explained the entire process to me & then went back to our home & put everything back in its place without me even having to lift a finger!"
Annette Griffiths
Aries Recruitment
"I found Roy Botha and his team to be highly efficient whilst also providing excellent follow-up and after-sales service. I have no hesitation in recommending the services of Fire-Fox to anyone."
Anya Ponton
The Waterclub Association
"We have found Fire-Fox to be ethical, efficient, and approachable. They kept to promised contact times, dates & deadlines. They stayed in contact with us, the brokers, the client & the insurers at all times."
Pam Durrant
Pheonix Risk Solutions

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Average rating:  
 1 reviews
 by Jamie
On fire!

I couldn’t of asked for better disaster control. The staff at Fire-Fox went out of their way to keep me informed and updated every step of the process. It was painless. What a company! Thank you Fore-Fox!!