Logistics

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How it works

From the initial site assessment, our experienced team coordinates and facilitates EVERY facet of the restoration process. With our refined techniques within our fully equipped and secure Restoration Centre, we can successfully restore large volumes of damaged & contaminated contents simultaneously. With our thorough knowledge of the administrative requirements within the industry, we work closely with your insurance assessors (loss adjusters) and complete a detailed compilation of inventory regarding all restored and unrestored items. FIRE-FOX provides all relevant claim documentation and submits detailed progress reports throughout the entire restoration process.

365 Day Rapid Emergency Response

By utilising the most advanced moisture detection technology we can accurately determine saturation levels & expedite the scope f works required for the drying process. Using FIRE-FOX’s industrial pick-up vacuums that have the capacity of high volume water extraction & seamless flow rates, as well as effectively deploying our range of drying equipment, we can ensure maximum drying results in the shortest time possible.

In most cases where structure repairs are still underway, we facilitate a quality inspection of all the restoration works and arrange storage until structure repairs are completed. At the conclusion of the site works, FIRE-FOX will arrange to return all successfully restored items to the site and methodologically coordinate all unpacking and repositioning using photographic references accumulated during the initial pack-up phase.

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Testimonial

"I was staggered at how, from the beginning, you reassured & explained the entire process to me & then went back to our home & put everything back in its place without me even having to lift a finger!"
Annette Griffiths
Aries Recruitment
"I found Roy Botha and his team to be highly efficient whilst also providing excellent follow-up and after-sales service. I have no hesitation in recommending the services of Fire-Fox to anyone."
Anya Ponton
The Waterclub Association
"We have found Fire-Fox to be ethical, efficient, and approachable. They kept to promised contact times, dates & deadlines. They stayed in contact with us, the brokers, the client & the insurers at all times."
Pam Durrant
Pheonix Risk Solutions

365-day rapid emergency response

Fire, Crime, Natural Disasters

The following video was taken by a home security camera showing how quickly a fire can spread. Every home should have a working smoke alarm and residents should practice an escape plan. All new homes should be protected with home fire sprinklers.